Real Estate Service Agreement
By ordering services from Timbr Media you agree to the following Service Agreement for Digital Imagery.
Limited Licensing Release:
In order to provide you with the best product for your money, we do not sell our photographs, but rather sell their licensing. In order to use our images, you must pay in full in order to receive the images, use them only as indicated, and protect them with proper copyright notification.
This service agreement is a limited license photo release.
Images delivered are licensed to the “licensee” for:
The purpose of listing the property
Up to 3 photos may be used after the listing term for marketing materials
Only the “licensee” has permission to use the images for any form of advertisement including both electronic and print.
Images may not be altered after delivery. All image editing will be done by Timbr Media prior to image delivery.
When using images on social media, proper photo credit must be given to Timbr Media.
Image licensing cannot be transferred to another agent. Images are only licensed for one term. If the house is relisted, the original images may not be used and a new photo-shoot is required
Virtual reality tours hosted on RoundMe will remain active for the duration of the listing, not exceeding 1 year, and will be removed upon the successful sale of the property.
Unauthorized use of images is a copyright violation.
The photographer holds the copyright for the image. Copyright cannot be transferred to another party.
If the homeowner/buyer would like copies of the images, they must contact Timbr Media. Images will be provided for free and are for personal use only.
To ensure the best results of our photo-shoot, please have the house cleaned and photograph ready before the scheduled appointment time. Our photographers are not responsible for tidying up before photos can be taken.
For liability, Timbr Media does not handle any cleaning or moving of furniture. We will photograph the house exactly as it is upon our arrival.
Please take whatever actions are necessary to ensure pets do not interfere with the photo-shoot.
If you require images of utility rooms, closets, or specific bathrooms, please let us know before the scheduled time.
Community and Subdivision highlights are a separate package and are not included in basic photography packages.
Cancellation and Reschedule Policy
A photo session that is cancelled or rescheduled within 24 hours of the designated appointment time is subject to a 50% rescheduling fee.
If an order is cancelled after the photographer arrives at the property, no refund will be issued.
Reschedules are subject to photographer availability.
Unforeseeable circumstances policy
If a photo-shoot needs to be postponed due to weather, it is up to the agent to contact the photographer. Otherwise, the photographer will arrive as scheduled. If additional outdoor photos are required on a better weather day, a 50% reshoot fee will apply.
No rescheduling fees will apply for bad weather cancellations. Rescheduling subject to photographer availability.
Payments must be received in full before images will be delivered.